Setmore review: Pricing, features and more. Is it good?

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As a hairdresser, managing appointments and scheduling can be challenging, especially when maximising your online presence and attracting new clients. In this article, we will look at Setmore- one of the most popular appointment scheduling tools on the market, to help you decide if it’s right for your hairdressing business. We’ll discuss everything from the user interface and features to customer support and pricing to provide an unbiased overview so that you can decide whether this will work for you.

Overview of Setmore

Setmore’s features: Its interface and ease of use:

Setmore’s software is both cloud-based and highly accessible, allowing you to manage your appointments from virtually anywhere, at any time. With little to no technical knowledge or training required, getting started is a breeze. Plus, with Setmore’s wealth of helpful tutorials and resources, you can quickly become a pro at utilising all of the platform’s features.

In addition to its web-based platform, Setmore offers a convenient mobile app for iOS and Android devices, giving you even more flexibility to manage your business on the go.

Adding staff, managing staff members, managing appointments or manually booking them is a breeze from the main dashboard. From the dashboard, you also get the ability to generate booking pages that you can easily integrate Setmore with your website or social media profiles and allow your clients to book appointments directly from those platforms.

Setmore’s booking forms and widgets

One of the key benefits of Setmore is the ability to create a custom booking form that matches your business’s brand and style. With the booking form builder, you can choose from various customisation options, including branding elements, custom fields, and preferred payment methods.

Creating your booking page on Setmore is an easy process, as all you will need to do is go through all the steps one after the other. You can choose or add options such as:

• Your branding (Logo, colours etc.)
• Time zone and business hours
• Booking policies include appointment lead time (how long before a chosen appointment slot is booked), Booking slot size, and cancellation policy.
• Services and classes: Here, you can add your hairdressing services or classes (in case you offer any). 
• Additional pages – You can also add more pages to your booking page, such as an about us page, 

In addition to the booking form, Setmore offers a range of widgets to add to your website or social media profiles. These widgets allow clients to book appointments directly from those platforms without visiting your Setmore booking page.

One of the standout widgets is the QR code feature and the “Book Now” button, which can make it easy for your clients to book appointments without having to search through your website to find your booking page.

Overall, Setmore’s booking form and widgets make it easy to customise your booking process and increase your online bookings. With a range of customisation options and convenient widgets, you can create a seamless booking experience for your clients, helping you save time and grow your business.

Setmore’s calendar

One of the standout features of Setmore’s interface is its easy-to-use calendar, which makes it easy to schedule appointments and adjust your schedule when needed. You can view your appointment calendar by day/week/month and quickly see which appointments are coming up.

In addition, the calendar can be viewed by day, week or month, making it convenient to schedule appointments at different times without switching back and forth between calendars, and an easy way to manually book appointments if needed.

One standout feature of Setmore’s calendar is its ability to integrate with third-party apps. This means users can connect their Google Calendar, Outlook or other compatible systems directly to Setmore’s platform, allowing them to view multiple schedules simultaneously and avoid double-booking clients. Additionally, the calendar supports automatic email reminders before each appointment, ensuring that both the client and hairdresser arrive on time.

Setmore’s integrations

Setmore’s integrations simplify your workflow and manage your appointments and clients across multiple platforms. So whether you’re looking to accept payments, sync with your calendar, or automate your marketing campaigns, Setmore offers a range of integrations to help you get the job done. Here are some of the key integrations that Setmore offers:

1. Google Calendar: Setmore can sync with your Google Calendar, allowing you to manage all your appointments from a single dashboard.
2. Zoom: Setmore integrates with Zoom, making scheduling and joining video meetings with your clients easy (This can be helpful if you offer online classes/ courses).
3. Mailchimp: Setmore can automatically add new clients to your Mailchimp list, allowing you to easily stay in touch with your customers through email marketing campaigns. You can also integrate other email marketing tools with Setmore.
4. Square: Setmore can integrate with Square, allowing you to accept payments through your booking page.
5. QuickBooks: Setmore can automatically create invoices in QuickBooks based on your appointments, making it easy to manage your finances.
6. Zapier: Setmore offers a Zapier integration, allowing you to connect Setmore with thousands of other apps and automate your workflows.

Setmore’s customer support

Setmore offers a range of customer support options. Some of the ways that Srtmore offers customer support include: 

1. The Help Center: Setmore’s Help Center offers many articles, videos, and tutorials to help you learn how to use the platform. 
2. Email Support: If you have a specific question or issue you can’t find the answer to in the Help Center, you can contact Setmore’s email support team. They typically respond within 24 hours and can assist you with any issues you’re experiencing.
3. Live Chat: Setmore also offers a live chat feature, which allows you to connect with a customer service representative in real time. 
4. Phone Support: For more complex issues or if you need to speak to a customer service representative directly (clickable from their homepage), Setmore offers phone support. 

Plans and pricing: how much does Setmore cost?

When it comes to the pricing of Setmore, there are several options available to users. The basic version of Setmore is free, with unlimited monthly appointments for up to 4 users. This option provides access to all the essential features that hairdressers need for their business, including accepting payments and creating a basic booking page with a shareable URL.

However, paid plans are available starting from $5 per month; suppose you require more advanced features such as SMS reminders, customised notifications, Zoom and website integrations, managing multiple staff members on different schedules etc. 

Setmore alternatives

While Setmore offers many great features for hairdressers, it’s always good to consider alternative scheduling tools. Here are a few alternatives to consider:

1. Amelia Booking Plugin: Amelia is a WordPress plugin that allows you to manage appointments and bookings directly from your website. It includes appointment scheduling, staff management, and payment processing features. Amelia is an excellent option if you’re looking for a self-hosted appointment scheduling software or appointment tracker that integrates with your existing website.
2. SimplyBook: SimplyBook is a cloud-based scheduling tool and appointment tracker with features like booking pages, staff management, and calendar sync. It’s a great option if you’re looking for a tool that’s easy to set up and use and offers a range of integrations with other tools and platforms.
3. Appointlet: Appointlet is a scheduling tool with features like appointment scheduling, calendar sync, and automated reminders. It’s a great option if you’re looking for a tool that integrates with your existing calendar and email system and offers a range of customisation options.

While these alternatives may offer similar features to Setmore, it’s essential to consider the specific needs of your business when choosing a scheduling tool. Consider pricing, ease of use, and integrations when deciding. Ultimately, the right tool for your business will depend on your unique needs and priorities. We cover all these tools and more in this article.

Setmore’s reviews

We have compiled reviews from different platforms to help you decide whether this tool is the best option. Overal, Setmore is a 4.7+ rated tool. 

Trustpilot: Setmore is rated 4.8 stars, with over 1,800 reviews.

G2: Setmore is rated 4.5 stars, with over 230 reviews.

Capterra: Setmore is rated 4.7 stars, with over 900 reviews.